Inara Support

Fixed Price Support Contracts and Solutions

Supporting You As You Grow

We are here to support and provide you with fully managed systems, cost effective IT packages to suit every business from sole traders to corporate industries.

Our support is based on giving you and your team the confidence to build your IT base with all the tools required.

We provide the expertise of a well-honed internal IT department without the ongoing costs. All of our support packages will cover individual members of your team and the hardware they rely on. Our services cover: 24 hour support, individual users, PAYG, short term services and more.

Inara ensures business stability and prompt restoration of your company’s services. We look to be an active part of your IT team and encourage long term partnerships with clients.

Listening to your requirements is essential to create tailor made briefs, designed after detailed discussions with management. In addition, we provide a secure portal to allow non-critical issues to be logged for diagnosis and discussion, prior to resolution.

Monitoring and Reporting

We offer monitoring and reporting services to ensure that your IT systems are running at optimal levels at all times. We can provide you with reports to ensure that the status of IT systems are always to hand, helping identify and plan future IT decisions that will assist in business growth.

  • Reliability and Security
  • Helpdesk operatives available 24/7
  • Dedicated Client Suite available to all customers
Our Support Plans

Our Plans

RMM

Silver Unlimited Remote Support

Gold Remote & Onsite Support

Pre-Pay
(Hours)

Remote Monitoring
&
Management
Patch Management
Proactive Maintenance
Remote Support
Onsite Support

Addons

Bitdefender
Sentinel One EDR
Nord VPN
Workstation Backup

What Our Customers Say

FAQs

What areas do you support?

We have a wide range of support packages and services to suit your business and its needs. Ranging from manufacturing, to medical, to recruitment, and even funeral directors.

Yes. We recognise that not every user needs the same levels of support so it's entirely appropriate for, say, one user to have onsite support while another could have remote only. Let us know your requirements and we'll tailor a support package for you.

Yes we do, we have various Ad-hoc support plans and services. However there are significant savings to be had with our support contracts. Ad-hoc support is available through our Ad-hoc remote support tool at www.supportu.it

Of course! We offer various Ad-hoc support plans and services to suit all of you technical needs and issues.Our service desk is available at 08:00-17:00 Mon-Fri by email and phone.
Phone: 01476 851175
Email: servicedesk@inarasystems.co.uk
We also offer an ad-hoc remote support tool which is available at: www.supportu.it
Contact Us

Don't hesitate to contact us for any of your tech related needs

Call our dedicated UK service desk for immediate support

01476 851175